Center rules & Security

Trolley Square is private property located in downtown Salt Lake City, Utah. At Trolley Square, we hold security and safety of our visitors, employees, and tenants to the highest standards.

Trolley Square Security is available 24 hours a day 7 days a week and can be reached at 801-534-0160. This number will give you direct access to security staff. Do not hesitate to contact us with any concerns, questions or issues you may have while visiting.

Photography and Videography

Commercial photography, including family portraits, class photos, school dance photos, wedding or engagement sittings, is not permitted anywhere at Trolley Square (interior or exterior), or in any stores. Customers who would like pictures taken at Trolley Square may engage Trolley Studios, an independent tenant of Trolley Square, for such pictures.

Social media influencers, content producers, and TV and film production companies, must obtain permission from Trolley Square management prior to generating content at Trolley Square or inside any of Trolley Square’s tenant spaces. Trolley Square may deny permission for any reason, or no reason at all.

Guests are welcome to take personal pictures, using phones or amateur photography equipment (no SLR cameras) of their Trolley Square experience in the common areas of the center.

Conduct

Conduct that is disorderly, disruptive or which interferes with or endangers business or guests is prohibited. Such conduct may include, but is not limited to:

  • Running, loud offensive language, spitting, throwing objects, fighting, obscene gestures, gang signs, skating, skateboarding, scooters or bicycling

  • Intimidating behavior by groups or individuals

  • Loitering, engaging in soliciting, blocking storefronts, hallways, skyways, fire exits or escalators, or walking in groups in such a way as to inconvenience others

  • Picketing, demonstrating, soliciting, protesting or petitioning

  • Distributing handbills requires the prior written consent of Trolley Square management.

Violations of the Law

Any act defined by federal, state or local ordinances as a criminal act is prohibited. These include, but are not limited to:

  • Graffiti, property damage, defacing, damaging or destroying any real or personal property.

  • Using or possessing consumer fireworks.

  • Weapons of any kind are not permitted on these premises.

Guns are banned on these premises.

Clothing/Attire

Appropriate attire, including shirts and shoes, must be worn. Inappropriate attire may include, but is not limited to:

  • Apparel which has obscene language, obscene gestures, or racial/religious/ethnic slurs that are likely to create a disturbance

  • Clothing that deliberately obscures the face, such as hooded tops or masks

  • Bulletproof vests or simulated bulletproof vests

  • Clothing that is revealing based upon local decency code

Service Animals

All Animals are prohibited at Trolley Square. Service Animals, only as defined below, are permitted at Trolley Square.

Warning: It is a federal crime to make materially false, fictitious, or fraudulent statements, entries, or representations knowingly and willfully to secure disability accommodations provided under regulations of the United States Department of Transportation (18 U.S.C. § 1001).

A Service Animal is one that:

Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. Examples of such work or tasks include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, alerting and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, or performing other duties. Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA. Source.

Upon request by Trolley Square, you must provide:

  • the Name and contact information of Animal Trainer/Training Organization,

  • Service Animal Handler's Name and Contact Information,

  • Service Animal User's Name and Contact Information,

  • Animal's Name,

  • Date of last vaccination,

  • Date of vaccination expires, AND

  • Veterinarian’s Name and Contact Information.

You represent and warrant that Service Animal does not have fleas or ticks or a disease that would endanger people or other animals. You represent and warrant that that a properly trained dog remains under the control of its handler. You understand that a properly trained dog does not act aggressively by biting, barking, jumping, lunging, or injuring people or other animals. It does not urinate or defecate at Trolley Square.

You agree that Service Animal must be harnessed, leashed, or tethered at all times at Trolley Square. You agree to indemnify, hold harmless, and/or tender a defense for Trolley Square any losses or claims arising from, or related to, in any way, your Service Animal.

General Parking and Deliveries

  • Bicycles are to be parked at bike racks located outside throughout the property.

  • There is no overnight parking at Trolley Square.

  • For small deliveries, please use the 30 minute loading zone.

  • For larger freight deliveries, please use the delivery dock.

  • Documentation supporting the deliveries must be provided at the check point.

  • Vehicles with large trailers, semi-trailer trucks, box trucks, and any other over-sized vehicle must park in the back of the 600 south parking lot.